About Holy Cross Health CTO


Holy Cross Health Care Transformation Organization (CTO) is designed to help independent primary care practices get the most out of the Maryland Primary Care Program (MDPCP). By working with Holy Cross Health CTO, practices have access to efficient operational support backed by the experience and expertise of an integrated health system.

By working with Holy Cross Health CTO, you can:

  • Focus on Your Patients and Your Practice
    • Our CTO provides access to a range of health professionals including complex care nurse manager, dietitian, pharmacist, social worker, panel manager, and community health worker without the burden of hiring or contracting for them within your practice.
    • We offer established protocols to meet all of the requirements of MDPCP as well as data analytics and documentation support to help you focus on what matters most and capture the full value of your work.
  • Tap into Holy Cross Health’s expertise

CTO Name and Location

Holy Cross Health Care Transformation Organization 
1500 Forest Glen Road 
Silver Spring, MD  20910

CTO Parent Organization

Holy Cross Health CTO is owned by Holy Cross Health, Inc., a member of Trinity Health.

CTO Partner Practices

Joint ventures between or among the CTO and any of the CTO’s MDPCP Partner Practices

The CTO’s owner, Holy Cross Health, Inc., is a direct owner of all Holy Cross Health Partner Practices. The CTO is accordingly under common control with the Holy Cross Health Partner Practices.

CTO Primary Contact

Rhonique Shields, MD 
Rhonique.Shields@holycrosshealth.org 
301-754-7871

CTO Leadership and Management

Rhonique Shields, MD 
Vice President, Medical Affairs and Practice Operations 
Holy Cross Health Network

Jessica Kelly 
Practice Operations Lead 
Holy Cross Health Network

Carolina de la Puente 
Director, Population Health Management 
Holy Cross Health Network

CTO Governing Committee

Rhonique Shields, MD 
Vice President, Medical Affairs and Practice Operations 
Holy Cross Health Network

Leona Bachrach 
MDPCP Beneficiary

Jess Kelly 
Practice Operations Lead 
Holy Cross Health Network

Carolina de la Puente 
Director, Population Health Management 
Holy Cross Health Network

Jackie Williams Hubbard 
Director, Holy Cross Health Partners

Kyle Anthony 
Director, Integrity & Compliance, Holy Cross Health


View the full range of the Holy Cross Health CTO Services.