Billing, Financial Assistance & Insurance


Your hospital bill will not include fees charged by non-hospital-employed physicians. These fees will appear on separate bills, sent to your home from the physician(s) who performed the services. If you have questions about your bill, customer service representatives are available to answer your questions Monday through Friday, 9 a.m. to 5 p.m. Eastern Time (8 a.m. to 4 p.m. Central Time) at 833-961-2458 or

Pay your bill online or learn how to make payment arrangements.

Financial Assistance Program

Holy Cross Health's financial assistance program offers free or discounted services to patients who qualify. Applications and information are available online or through the financial counselors, cashiers, and inpatient registration areas. Learn more about Holy Cross Health's Financial Assistance Program.

Patient Loan Program

Holy Cross Health has partnered with HealthFirst Financial to give patients an affordable, 0 percent interest option for resolving out-of-pocket costs. Learn if you qualify and apply today.

Request an Estimate

Holy Cross Health supports price transparency. For our patients to understand their potential financial liability for hospital services, we make our hospital charges available to patients and offer three ways to request price estimates. Request a price estimate or view price estimates.

Affordable Health Insurance

Enroll in or change plans if you have certain life changes, or qualify for Medicaid or CHIP.  View more information.


Families and individuals who qualify for Medicaid or Maryland Children's Health Program (MCHP) may enroll at any time during the year and coverage must be renewed annually. Learn how to enroll or renew your Medicaid coverage.

No Surprises Act – Balance Billing Protections

The No Surprises Act protects patients from large and unexpected surprise bills for out-of-network emergencies and certain non-emergency services provided in in-network health care facilities. Learn More.