Virtual Care
Seeing a Doctor Online is Simple, Secure, and Convenient.
What is a video visit?
Holy Cross Health virtual video visits are a safe, secure way for patients (18 and older) to be connected with a provider from anywhere. Your visit takes place via video using your desktop, laptop, tablet, or smartphone.
How does it work?
Our Holy Cross Health Partners and Holy Cross Health Centers providers are available by video (with no apps to download). This type of visit can help with primary care needs such as:
- Acute illness and symptom management (including prescriptions)
- An annual wellness exam
- Preventive care
- Chronic disease management
How to schedule a video visit?
Video visits can be scheduled online. Co-payments for video visits are dependent on your insurance coverage.
Holy Cross Health Partners Primary Care Practices
Holy Cross Health Partners in Kensington and at Asbury Methodist Village are primary care sites owned and operated by Holy Cross Health. These practices specialize in internal medicine for adults and include physicians with geriatric medicine training and expertise. New and existing patients can schedule a video visit or in-person appointment online with one of our primary care practices. Get started by clicking one of the buttons below.
Holy Cross Health Partners in Kensington
For Patients Age 18 and Older
3720 Farragut Avenue, 2nd Fl
Kensington, Maryland 20895
Holy Cross Health Partners at Asbury Methodist Village
For Patients Age 50 and Older
201 Russell Avenue
Gaithersburg, Maryland 20877
Holy Cross Health Centers
The Holy Cross Health Centers in Aspen Hill, Gaithersburg, Germantown, and Silver Spring serve community members who are uninsured or Maryland Medicaid patients enrolled in the HealthChoice program through Maryland Physicians Care. The Holy Cross Health Center in Germantown also serves children.
Schedule an Appointment
Established Holy Cross Health Center patients can schedule a video visit or in-person appointment online through the MyChart Patient Portal. Sign in to the portal to get started.
Sign InNew Health Center Patient? Call one of our health centers for more information on how to get started. For Holy Cross Health Centers in Aspen Hill, Gaithersburg, and Silver Spring, call 301-557-1940 and for Holy Cross Health Center in Germantown, call 301-557-2140.
How to prepare for a video visit?
- Whether you're at home or away from home, protect your privacy by choosing a private, well-lit, and quiet place for your visit. Calls should not be taken while driving.
- A child must be present during pediatric appointments. Pediatric appointments are only available at the Holy Cross Health Center in Germantown.
- Ensure your device is charged and that your camera provides a clear view of you for the provider. Close any open applications and avoid streaming (such as music or TV shows).
- Make a list of any symptoms, chronic conditions, medications, pharmacy info or other doctors you’re seeing.
- If possible, take your vital signs an hour before your visit. This may include your height, weight, temperature, pulse, blood oxygen level, and blood pressure.
- Have paper and a pen ready for taking notes during the visit.
- Talk clearly and answer the provider’s questions. Speak up if you don’t understand something or the next steps.
- If possible, try to limit other devices/apps streaming on your wi-fi during the video visit.
- During your telehealth visit, you will not be asked to disrobe (get undressed) at any time. Due to privacy concerns, we are unable to provide examinations of sensitive areas that would require the removal of undergarments via a telehealth visit.
Virtual Care Patient Story
Vilma
“I received the same treatment and the same attention in a virtual video visit with my doctor as when I see him in person."
Read Vilma's Story