Multicultural and Interpretation Services

At Holy Cross Health, no person shall on the grounds of age, race, ethnicity, religion, culture, language, physical and mental disability, socioeconomic status, sex, sexual orientation, or gender identity and expression be excluded from participation in, be denied benefits of, or otherwise be subject to discrimination in the provision of any care, services or admission.

To best serve our diverse patients and their families, Holy Cross Health is dedicated to providing interpretation services and to increasing cultural awareness and sensitivity among health care staff.

In recognition of the diversity of the community it serves, Holy Cross Health employs a manager of multicultural services whose job is dedicated to interpretation services and cultural awareness and sensitivity within our departments.

Interpretation Services

Holy Cross Health utilizes a telephonic interpretation system to connect with specially trained medical interpreters in 200 languages. Additionally, an employed Spanish language interpreter and approximately 200 employee volunteers, who represent 65 foreign languages, provide interpretation services on behalf of patients, family members, physicians and other staff. Sign language interpretation also is available. To complement our various modalities for interpretation, Holy Cross Health staff also has access to numerous resources that enhance communication and promote interaction among patients and their health care providers.

Assistive Devices

Assistive devices for the hearing and visually impaired are available upon request through your nurse.

For more information, please call our Interpreter and Multicultural Services office at 301-754-7084.