Often in times of emergency or during a hospital stay, family and friends cannot always be physically present at the hospital bedside to comfort their loved one. We know that the patient feels better if family and friends are accessible and in touch. Virtual Visiting is a free service designed to fulfill this need.
The Virtual Visiting program at Holy Cross Hospital uses today's technology to provide live "virtual visits." This allows patients to be in contact with family and friends who are unable to visit or may be separated by distance - keeping friends and families linked across miles and generations.
Virtual Visiting provides real-time viewing of the patient and allows the ability to speak simultaneously over the internet. Friends and family members only need a computer and internet connection.
This is a complimentary service offered free to senior patients at Holy Cross Hospital. A virtual visit can be requested by the patient, a loved one or a member of the care team.
Virtual visitors can communicate with their loved ones who are patients at Holy Cross Hospital. Patients can share the progress being made and provide updates on treatment. Virtual Visiting gives patients and their loved ones peace of mind by improving communication within the family circle and helping to coordinate efforts to improve outcomes.
All virtual visits are confidential and thus compliant with the Health Insurance Portability and Accountability Act (HIPAA).
How it Works
Virtual Visiting is simple to implement, needing only a computer and internet access. Relatives and friends of the patient are sent a password to securely access the virtual visit from the go-to-meeting website. After logging on, images are captured by a digital web camera in real-time and communication begins.
- Improves the quality of the hospital stay for the patient
- Reduces the stresses and concerns of the patient's loved ones who are unable to visit in person
- Increases communication among patients, families and friends