For Patients
Financial Information and Assistance
Holy Cross Hospital's Customer Service department is available to help
patients and community members with hospital billing questions. Customer
Service representatives are available Monday through Friday from 9
a.m. to 4 p.m. by calling 301.754.7680 or emailing billing@holycrosshealth.org.
Charge Estimates
If you would like to request
estimated prices for the clinical services of the hospital, contact
our Financial Counseling Department at 301.754.7195.
Questions About Bills
If you have questions about
your bill or would like to request an itemization of the charges
associated with the service you have already received, contact a
customer service representative at 301.754.7680 or email billing@holycrosshealth.org.
Secure Online Bill Payment
Patients may pay hospital
bills online using our secure online bill payment system. After a
payment is submitted online, a Holy Cross Hospital Patient Financial
Services representative will process the payment and the payer will
receive an e-mail notification that they payment has been received.
The Holy Cross Hospital Financial Assistance Program
Holy Cross Hospital is committed to being the most trusted
health care provider in our community. That involves a commitment to
provide accessible services to individuals who do not have the resources
to pay for necessary care.
Holy Cross Hospital has a financial assistance
program that offers free or discounted services to patients who qualify.
Applications and information are available through the financial counselors,
cashiers and in patient registration areas. Your hospital bill will
not include fees charged by non-hospital-employed physicians. These
fees will appear on separate bills, sent to your home, from the physicians
who perform the services.
The Maryland Health Insurance Plan
If you have been turned down
for health insurance, have a chronic health condition, or have
difficulty paying expensive premiums, the Maryland Health Insurance
Plan (MHIP) may be right for you. MHIP recently reduced premiums
for eligible individuals and families based on their income level.
Holy Cross Hospital will help you understand
and apply for this plan. We
may also be able to secure Trinity Health and local community contributions to
help you pay 50 percent or more of your monthly MHIP+ premiums for the first
year of coverage. To speak with a financial counselor today,
call 301.754.7968.
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