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Financial Information and Assistance

Holy Cross Hospital is committed to being the most trusted provider of healthcare in our community. That involves a commitment to provide accessible services to individuals who are uninsured or underinsured and do not have the resources to pay for necessary care. In addition, Holy Cross Hospital provides urgent or emergent care to all patients regardless of ability to pay.

The Holy Cross Hospital Financial Assistance Program
Holy Cross Hospital's financial assistance program offers free or discounted services to patients who qualify. Applications and information are available through the financial counselors, cashiers and in patient registration areas. Your hospital bill will not include fees charged by non-hospital-employed physicians. These fees will appear on separate bills, sent to your home, from the physicians who perform the services. For more information, please call our financial counselors at 301-754-7195.

This Holy Cross Hospital Patient Information Sheet provides information regarding the hospital's financial assistance program, patient rights, responsibilities and obligations, as well as some frequently requested phone numbers. Below, you can download the applicaton for financial assistance.

Charge Estimates
If you would like to request estimated prices for the clinical services of the hospital, contact our Financial Counseling Department at 301-754-7195.

Billing
Customer Service representatives are available Monday through Friday, 8 a.m. to 5p.m. to help with hospital billing questions. For your convenience, hospital bills may be paid online using our secure online bill payment system. If you have questions about your bill, online bill payment or would like to request an itemization of the charges associated with the service you have already received, contact a customer service representative at 301-754-7680 or email billing@holycrosshealth.org.

Health Insurance Information
The Affordable Care Act's Health Insurance Marketplace offers individuals legally living in the United States a new way to get health insurance. The Marketplace is designed to help individuals and families find health insurance that fits their budget, with less hassle, regardless of their age and health status. Open enrollment has ended for 2014. The next enrollment period begins in Fall 2014, for coverage beginning in January 2015. For more information, please visit our page about the Health Insurance Marketplace.

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