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Frequently Asked Questions

We know you’ll likely have some questions. Let us help.

We greatly appreciate your interest in applying for a position at Holy Cross Health. We know that questions come up during the application process, and we want to make sure that you can find the answer to those questions as easily as possible. To that end, we've compiled an extensive list of our most frequently asked questions.

SUBMITTING AN APPLICATION

TO FOLLOW UP ON AN APPLICATION

INTERVIEW AND SELECTION PROCESS

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SUBMITTING AN APPLICATION

How do I apply for a job?
Here are the steps to apply:

  1. Search for a position by narrowing down your results by location, job category or job status. You can also search by using keywords.
  2. Click on "Click here to Apply" at the bottom of the page.
  3. Create a log in and proceed to follow the steps to complete the application.

How long does it take to fill out an application?
Approximately one hour. The total time depends on the detail you include and whether the position for which you are applying requires you to complete a survey.

Do I have to fill out an application?
Everyone who applies for a position is required to create an application which includes certain information. Any required information is denoted with an asterisk (*). However, the more information you provide, the easier it will be to effectively evaluate your skills, abilities and qualifications.

Can I apply directly with the hiring department?
The Holy Cross Health Human Resources department coordinates all the hiring for all Holy Cross Health openings. Applicants must apply via www.holycrosshealth.org/careers to be considered.

What information should I include on my application?
Your application should fully describe all of your education, training and work experience. Ensure that all sections of the application are completed. It is very important that you provide detailed information about your qualifications and accomplishments so we can best evaluate your job application. To further describe your job duties and/or experience, you are encouraged to attach a cover letter and resume. Please note that we verify application information for all hires, including education and criminal background information.

How do I save my application?
To save your application, click on the “Save” button at the right hand side of the page. Completed pages will be saved and you will be able to continue entering information when you return.

Will I be able to attach my resume?
Yes. After completing the online application and selecting the position for which you would like to apply, you will come to a screen that allows you to do one of two things:

  1. Upload a resume and/or cover letter in Microsoft Word or PDF format.
  2. Copy and paste or type in your resume and/or cover letter.

To whom should I address my cover letter?
Please address the letter to “Recruiter” or “Hiring Manager.”

May I submit my resume to be kept on file until a suitable position becomes available?
You cannot submit a resume until you apply for a specific job. Your application is then stored on our career site and you may reapply for other suitable positions.

Should I mail or fax a copy of my resume if I have already submitted it via the www.holycrosshealth.org/careers employment site?
A resume submitted via our employment site is sufficient.

How do I make changes to my contact information?
Any time your contact information changes (address, phone number, email address, etc.) you can contact the recruitment office at 301-754-7395 to get those updates made to your application.

What should I do if I want to apply to multiple positions?
You may apply to up to five positions at one time.

What if I do not own a computer?
You can submit your application and required documents from any computer with Internet access (home, school, library, etc.).

I am having difficulty completing the online application from my home computer. What can I do?
If you are having difficulty completing the online application, please make sure that your computer is operating with Internet Explorer version 5.5 or higher, and that your pop-up blocker is disabled.

If a job was posted a few months ago and remains on www.holycrosshealth.org/careers, is it really still open?
If a job is listed on our employment website, it is still open. Please note that, for a variety of reasons, some jobs take longer to fill than others.

How are internal applicants and external applicants defined?

An employee of Holy Cross Health is considered an internal applicant working for this Regional Health Ministry (RHM).

An employee of another CHE Trinity Health Regional Health Ministry is considered an internal applicant working for another CHE Trinity Health RHM.

An external applicant is an individual who does not currently work for Holy Cross Health, CHE Trinity Health or any other Regional Health Ministry within CHE Trinity Health.

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TO FOLLOW UP ON AN APPLICATION

How can I check my status for a position?
You may review the status of your application by choosing the “Log in Now” link on the Search or Apply for Jobs page and logging in using the user name and password created when you applied.

I have applied for multiple positions and haven't been selected. Why is that?
It is not unusual for us to receive more than 100 applications for a given position. While you may meet the qualifications for the particular position, there may have been other applicants who met and exceeded the qualifications and/or met the preferred qualifications for the position. Typically, 3-5 applicants will be selected for interviews by departments for a given position.

What if I forget my username and password?
Click the "Log in Now" link on our "Search of Apply for Jobs" page and then click "Forgot User Name or Password."

What happens to my application after I submit it?
You will immediately receive a confirmation email upon successfully submitting your application. Your resume will then be reviewed by a recruiter.

How can I check my status for a position?
You may review the status of your application by choosing the “Log in Now” link on the "Search or Apply for Jobs" page.

How will my application be evaluated?
When you apply for a position, a recruiter will review your application. Your qualifications in relation to the respective job, along with those of all other applicants, will be compared against the skills/qualifications needed for the position.

Will Human Resources contact me if my qualifications match a newly opened position?
Due to the large number of applications that we receive, we generally do not contact applicants when a different position becomes available that matches their qualifications. Please visit www.holycrosshealth.org/careers frequently for updates and newly opened positions, and to be notified when new positions are posted by signing up for job alerts.

Is there someone I can call to follow up regarding my interest in Holy Cross Health?
Regretfully, due to the high volume of resumes we receive daily, it is not possible to respond to individual inquiries about the status of a resume or search. You will be contacted directly by a member of the recruitment team if you are selected for an interview. You may also log into the website using your username and password to check the status of your application.

Will I hear a response either way?
You will be contacted by a member of our recruitment team directly if invited for an interview. You can also check your status online at www.holycrosshealth.org/careers.

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INTERVIEW AND SELECTION PROCESS

How are job interviews arranged?
A member of the recruitment team will contact you if you have been selected for an interview.

Can I schedule an interview for a position that I’m interested in applying for?
Due to the large number of applications and requests for interviews, general appointments cannot be made. Should a department feel that your qualifications match the needs of their position, you will be contacted directly for an interview.

What happens at an interview with Holy Cross Health?
First, you will have a phone interview with a recruiter. Next, you will meet with the department manager and possibly other members of the department. For some positions, especially management positions, the interview process is more extensive and may involve panel interviews with multiple people across the organization.

What is a shadow day?
For clinical nurse positions, applicants are scheduled to come in for a shadow day where they get the opportunity to observe the daily operations of the department for a few hours.

How are candidates who were interviewed notified about the selection process?
If you are selected for a position, you will receive a call from your recruiter offering you the position. If you are not selected, you will receive an email from your recruiter notifying you that another candidate was selected.

What happens after I accept a position with Holy Cross Health?
Once you accept a position, we will send you a letter confirming your new position details. You also will receive paperwork to complete, and will be scheduled to visit Employee Health department for a drug screen and physical. We will complete a criminal background check and will schedule you for New Employee Orientation, which is held on selected Mondays throughout the year.

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